What You Will Learn in this One Full day 

• While many believe that negotiation is a battle, learn how Chris sees successful negotiation as a collaboration rooted in empathy.
  
  
• Learn about mirroring, which is one of the most simple yet effective techniques in any negotiator’s repertoire.
  
  
• Through simple repetition, Chris demonstrates how you can gather vital information in a negotiation and put your counterpart at ease.
  
  
• Learn how you can use labels—verbal observations of feelings—to neutralize negative emotions in a negotiation or reinforce positive ones to create a better deal.
  
  
• Learn how to thrive even in the most difficult and volatile relationships.
  
  
• Learn the keys to a more financially satisfying career.
  
  
• Learn how you can motive teams, increase performance and output, and lead to growth in your business

Chris Voss

Businessman, Author, Academic and a Former FBI Hostage Negotiator

Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven techniques to the business world.

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two international conferences sponsored by the G8.

During Chris’s 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris has taught business negotiation in MBA programs as an adjunct professor at the University of Southern California Marshall School of Business, and at Georgetown University McDonough School of Business. He also taught business negotiation at Harvard University and guest lectured at the Kellogg School of Management at Northwestern University, the IMD Business School in Lausanne, Switzerland, and the Goethe Business School in Frankfurt, Germany.